Welcome to the FAQ section of FetishWorkShop.com We are dedicated to providing high-quality BDSM equipment, from beginner kink kits to expert-level dungeon furniture. Here, you’ll find answers to common questions about our products, materials, and the principles of safe, sane, and consensual (SSC) play.
We can customize products to your BESM Gear/SM furniture design. Feel free to contact us for more details.
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We carefully package every item to ensure the contents are indistinguishable.
Upon receiving your order, we will handcraft your item in our production facility.
We process orders sequentially based on the order date, typically completing your product within 5-7 working days after purchase.
To expedite delivery for certain items, we maintain a limited stock of select products.
We ship worldwide except to a few countries. If your country is not available during checkout, please reach out to us
Shipping methods are selected based on the size and weight of the product, with a typical delivery window of 7-45 days.
Please note, customs duties/tariffs in the destination country are your responsibility.
When placing your order, please provide an accurate address and phone number to ensure smooth delivery.
We use only body-safe, high-quality materials for comfort and durability. Our metal products, like Cage or Cuffs, are often stainless steel or aluminum for easy sterilization. We avoid porous materials that can harbor bacteria, ensuring your aftercare and cleanup are simple and safe.
Proper care extends the life of your gear. For non-porous materials like stainless steel, glass, and medical-grade silicone, use a toy cleaner or warm water with mild soap. For genuine leather, use a specialized leather conditioner to maintain its suppleness. Always check the product-specific care instructions we provide. Remember, hygiene is a crucial part of risk-aware consensual kink (RACK).
Absolutely. We cater to all experience levels, from the curious novice to the seasoned Dominant or submissive. We offer beginner-friendly bundles and clearly label the intended experience level for each product. We also provide detailed guides on basic techniques, emphasizing negotiation and aftercare.
Accurate sizing is key to safety and comfort. We provide detailed size charts for all apparel and wearable gear. For collars, measure the circumference of the neck where it will sit. For cuffs, measure the wrist or ankle. When in doubt, it’s better to have adjustable straps for a customizable fit. A proper fit ensures effective sensation play without compromising circulation.
Impact play requires knowledge and practice. Always avoid striking the spine, kidneys, or other vulnerable areas. Start with lighter sensations and gradually increase intensity based on communicated feedback (this is part of establishing a safe word). Different materials offer different sensations.
Yes, 100%. Your privacy is our utmost concern. All orders are shipped in plain, unmarked boxes with no indication of the contents.
A safeword is a critical tool for consensual play. It’s a pre-agreed-upon word (often not “no” or “stop”) that any participant can use to immediately pause or stop the activity. The most common system is the “traffic light” system: “Green” for good, “Yellow” to slow down or check in, and “Red” to stop completely. This is a cornerstone of SSC and RACK principles.
Aftercare is the practice of providing care and comfort to partners after a BDSM scene or session. It helps everyone involved to decompress, reconnect, and return to a normal headspace. This can include hydration, blankets, gentle touch, reassurance, or simply talking about the experience. It is a non-negotiable part of ethical and responsible play for many in the community.
A play collar is often heavier, more obvious, and used specifically during scenes or in private. A day collar is a more subtle, discreet piece of jewelry that can be worn in public. It symbolizes a lasting dynamic or commitment between a Dominant and submissive without drawing unwanted attention.
Due to the intimate nature of our products, we cannot accept returns for reasons of hygiene. However, if an item arrives defective or damaged, please contact our support team within sever.fetishworkshop.com days of delivery with photos. We stand by the quality of our craftsmanship and will work with you to resolve any issues, which may include a replacement or store credit.Please view our “Refund and Returns Policy“.
We are passionate about education. Our blog features articles and beginner guides on various topics, including shibari (Japanese rope bondage), sensation play (using temperature, texture, etc.), and more. We also recommend seeking out local workshops and munches to learn from experienced practitioners in a safe environment.
Have More Questions?
Our knowledgeable and friendly customer service team is well-versed in all things kink. Don’t hesitate to contact us for personalized advice on choosing the right gear for your desires and dynamics.
Explore Our Collections:
Beginner BDSM Kits
Restraints & Bondage Gear
Impact Play Toys
Sensation Play Tools
Dungeon Furniture