Acceptable Return Items Policy
⦁ We will accept any defective item for exchange, replacement, or store credit within 30 days of purchase.
⦁ To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
⦁ All defects items must be physically returned via postal mail to be processed.
⦁ Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
⦁ you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
⦁ You will be responsible for paying for your own shipping costs for returning your item
⦁ Please email us at or use our Contact page for return address details.
Non-returnable Items Policy
⦁ Only regular priced items may be refunded. Sale items cannot be refunded.
⦁ We don’t offer refund or exchange if you simply change your mind about a particular purchase, so please choose carefully.
⦁ Used items are not returnable，we cannot accept returns or exchanges on any item designed to come in contact with the genitals or bodily fluids (saliva, semen, urine, blood, etc.)
Order Change and Cancellation Policy
⦁ You have the option to cancel or amend your order within 30 minutes after checkout. Please contact us immediately by email us at {email address} or use our Contact page
⦁ We start to process your order as soon as we receive it, we’re unable to cancel or amend orders once they are on their way to you
Need help?
Contact us at {email} or use our Contact page for questions related to refunds and returns.